How to get personal training clients
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Personal trainer insurance in the UK is not a legal requirement unless you employ someone, but almost every gym and venue will ask for it, and training people without it leaves you personally exposed if something goes wrong. Most PTs and fitness instructors need public liability and professional indemnity as a minimum, with personal accident and product liability depending on how you work. This guide explains each type of cover, what venues expect, how online coaching changes things and what to check before you buy. We don't sell insurance and we don't recommend insurers.
There is no law that says a self-employed personal trainer, fitness instructor or Pilates teacher must be insured. The one legal requirement is employers' liability insurance: as soon as you employ someone, even part time, gov.uk says you need cover of at least £5 million, and you can be fined £2,500 for every day you aren't properly insured. There are narrow exemptions, such as employing only close family members.
In practice, though, insurance is close to compulsory, for two reasons:
That is the real importance of having appropriate insurance as a fitness instructor: not ticking a box for the gym, but making sure one bad day doesn't end your business.
Most fitness insurance policies bundle several types of cover. These are the ones you will see, and what each is for.
| Cover | What it is for | Example |
|---|---|---|
| Public liability | Injury to someone else, or damage to their property, caused by your work | A kettlebell rolls off a bench and breaks a client's toe, or you damage a client's floor in a home session |
| Professional indemnity | Claims that your advice, instruction or programme was wrong and caused harm or loss | A client says the programme you wrote aggravated a back injury you were told about |
| Personal accident | You, if you are injured and can't work, often with a weekly payment for lost earnings | You tear a muscle demonstrating a lift and can't train clients for six weeks |
| Product liability | Injury or illness caused by products you sell or supply | A client reacts badly to a supplement or protein product you sold them |
| Employers' liability | Your staff, if they are hurt or fall ill because of their work for you. A legal requirement once you employ anyone | A trainer you employ is injured setting up equipment |
| Equipment cover | Loss, theft or damage to your own kit | Your bands, mats and weights are stolen from your car |
This is the cover gyms and venues ask about first, and it is the foundation of any policy. Limits are usually offered at £1 million, £2 million, £5 million or £10 million. The right limit is often set by the venue rather than by you, so ask before you buy.
If you sell supplements, you need product liability. If you only recommend them, that is advice, and it falls under professional indemnity, which some policies limit to general healthy-eating guidance. Read what your policy says about nutrition. Detailed diet plans for medical conditions belong with a registered dietitian, and a policy is unlikely to cover you for straying into that.
Requirements vary from one venue to the next, so the only reliable answer is the one in your agreement. These are the usual patterns.
Ask in writing: before you buy, email the venue and ask what minimum public liability limit they need, whether they need anything else, and whether they want a copy of your certificate. It takes two minutes and saves buying the wrong policy.
Online coaching is where policies differ most, so it is worth reading the wording rather than the headline.
If your business is moving online, tell your insurer. A policy written for a gym-based PT may not match how you work now. Our guide on how to get personal training clients covers building an online client base.
Pilates insurance works the same way as fitness insurance (public liability and professional indemnity at its core), with a few points specific to Pilates teachers.
Training bodies and associations handle insurance in different ways, so check yours rather than assuming. The Body Control Pilates Association, for example, requires teaching members to hold adequate, valid insurance from a recognised organisation, but does not say it provides that cover itself. When we checked in October 2026 we could not find a published insurance scheme from the Pilates Foundation or from STOTT PILATES (Merrithew) for UK teachers. Ask your body directly whether it has a partner scheme or a list of insurers it accepts.
Studios and teachers listing classes online should also make sure the website reflects what they are insured and qualified to teach. Our page on website design for health and wellness practices shows what we include.
REPs no longer exists. The Register of Exercise Professionals was folded into CIMSPA's directory under a deal announced in February 2020, and the REPs brand has gone. If a gym or insurer still asks whether you are "REPs registered", CIMSPA membership is what they now mean.
CIMSPA (the Chartered Institute for the Management of Sport and Physical Activity) is the professional body for the sector. Its practitioner membership puts you on a directory that shows your qualifications have been checked. Membership is not insurance, but CIMSPA does run an insurance partner scheme for practitioner members with professional status. As far as we can tell, cover is bought separately at a member rate rather than included in the fee.
Other fitness memberships and training providers also offer insurance as a benefit or a discount. These can be good value, but compare the policy itself (what it covers, the limits, the exclusions), not the badge it comes with.
It depends on the activities you do, the limits you choose, whether you add professional indemnity and personal accident, and whether you employ anyone. We can't give you a typical price, and you should be wary of anyone who does without asking how you work. For one published data point: the broker Simply Business says the cheapest 10% of its personal trainer customers paid £60.54 or less a year for public liability cover between January and June 2026. That is the lower end, for public liability only, from one broker's own customers, so treat it as a floor rather than an estimate. Get several quotes for the same cover and compare like with like.
Once you are insured, say so. Listing your qualifications and cover on your website reassures new clients and venues before they ask, and it is one of the things we include on websites for personal trainers.
As a minimum, public liability and professional indemnity. Add personal accident if losing work through injury would hurt your income, product liability if you sell supplements or kit, and employers' liability as soon as you employ anyone, which is a legal requirement.
Mostly, yes. Insurers use "fitness instructor insurance" and "personal trainer insurance" for very similar policies covering public liability and professional indemnity. The differences are in the detail: whether one-to-one training, group classes, outdoor sessions, online coaching or specialist work such as Pilates are included. Check the activities listed on the schedule rather than the policy's name.
Not for a self-employed trainer with no staff. Employers' liability is the only legal requirement, and only once you employ someone. But most gyms and venues won't let you work without public liability cover.
Usually not if you are self-employed. The gym's policy protects the gym. Ask the gym in writing what its policy covers and what it expects you to hold yourself.
There isn't a single best policy. The best one for you names every activity you do, accepts your qualifications, meets the limits your venues ask for and covers where you work, including online. Compare policies on those points rather than on price alone.
It isn't a legal requirement, but studios, gyms and halls will almost always ask for it, and many Pilates associations require teaching members to hold it. Make sure your policy covers both mat and any equipment work you teach.
That depends on your policy. Programmes clients follow unsupervised are usually a professional indemnity question, and online or remote coaching may have its own terms. Check the wording, and keep records of the advice you gave.
We can't help you choose a policy. What we do is build and look after websites for personal trainers, fitness coaches and Pilates teachers: your packages and prices, your qualifications and insurance shown clearly, and booking that works on a phone. Our Launch tier is £449 setup, then £39 a month, with your Google Business Profile set up and no long contract.
If you already have a site that brings in enquiries, keep it. We are most useful when people find you on Instagram or through a friend, go looking for you online and find nothing that helps them book.
First clients, the gym floor, referrals, Instagram, Google and what to charge. Read the clients guide →
Realistic UK prices, from doing it yourself to a site built for you. Read the website cost guide →
Simple ways to ask clients for reviews that help you show up locally. Read the reviews guide →
A short call about who you train and how clients find you now. We will tell you whether a website would help, and if it wouldn't, we will say so.
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